BIONOVA WELLNESS CENTER LLC – PRIVACY POLICY

Last updated: August 26, 2025

At Bionova Wellness Center LLC (“we,” “our,” or “the Company”), we value your privacy and are committed to protecting the personal information of our visitors, clients, and users in compliance with U.S. law, the European Union’s General Data Protection Regulation (GDPR), and other applicable regulations.

Section 1. Information We Collect

Contact data: name, email address, phone number, mailing address.

Booking data: appointment dates, selected wellness programs.

Browsing data: IP address, cookies, geolocation, device type, pages visited.

Communication preferences: consent for marketing and newsletters.

Section 2. How We Use Your Information

To schedule and manage appointments.

To send information about our programs and promotions (if you consent).

To improve website experience and personalize content.

To comply with legal obligations.

Section 3. Legal Basis for Processing (GDPR)

Explicit consent.

Execution of a contract (bookings and services).

Legitimate interests (service improvement, limited marketing).

Legal obligations.

Section 4. International Transfers

Your data may be processed in the U.S. or EU. All transfers comply with legal mechanisms (Standard Contractual Clauses or equivalent).

Section 5. Data Retention

We retain your data only as long as necessary to fulfill the purposes described, unless required otherwise by law.

Section 6. Your Rights

Access to your data.

Correction of inaccurate data.

Erasure (“right to be forgotten”).

Restriction or objection to processing.

Data portability.

Withdraw consent at any time.

To exercise your rights, contact: info@bionovawellness.net

Section 7. Data Security

We implement appropriate technical and organizational measures to protect data against unauthorized access, loss, or alteration.

Section 8. Contact

9595 N Kendall Drive, Suite 200, Miami, FL 33176 · info@bionovawellness.net · +1 (786) 736-4853

Section 9. SMS & Text Message Communications

Bionova Wellness Center may use your phone number to send automated SMS messages including appointment reminders, booking confirmations, follow-up messages, and service information. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP or contact info@bionovawellness.net or (786) 736-4853 for support. Carriers are not liable for delayed or undelivered messages. Your phone number will not be shared with third parties for marketing purposes. By opting in, you confirm that you are 18 years of age or older.